At Jackpot Auction, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing our website or services, you agree to the terms outlined below. If you do not agree, please discontinue use of our website.
1. Information We Collect
We collect personal and non-personal information to provide and improve our services. This information includes:
1.1 Personal Information
- Contact Details: Your name, email address, phone number, and shipping address.
- Payment Information: Billing details, credit/debit card numbers, and payment methods.
- Account Information: Username and password if you create an account.
- Communications: Information you provide when contacting customer support.
1.2 Non-Personal Information
- Usage Data: Your IP address, browser type, device type, and pages visited on our website.
- Cookies: Small data files stored on your device that help us improve your experience. You can adjust your browser settings to refuse cookies if preferred.
2. How We Use Your Information
We use the information collected for various purposes, including:
- Order Processing: To fulfill orders, process payments, and arrange delivery.
- Customer Support: To respond to inquiries and provide assistance.
- Personalization: To tailor your experience based on your preferences.
- Marketing: To send promotional content, special offers, or other information you may find valuable (you can opt-out at any time).
- Improvement of Services: To analyze website traffic, improve our services, and enhance the user experience.
3. Sharing Your Information
We may share your information in the following ways:
- Service Providers: With third-party vendors who assist us in order fulfillment, payment processing, and website functionality.
- Legal Compliance: If required by law, we may disclose your information to governmental authorities or legal entities to comply with applicable regulations.
- Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.
We do not sell, rent, or trade your personal information with third parties for their marketing purposes.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include using secure payment gateways, encryption, and regularly monitoring our systems. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: If any of your information is inaccurate, you can request corrections.
- Deletion: You can request the deletion of your personal information, subject to certain legal obligations.
- Opt-Out: You may opt out of receiving marketing communications by clicking the “unsubscribe” link in our emails or by contacting us directly.
To exercise any of these rights, please contact us at [email protected].
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review their privacy policies before providing them with any personal information.
7. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We recommend reviewing this page periodically to stay informed of any updates.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
📧 Email: [email protected]
📞 Phone: +1 (289) 889-2597
📍 Address: 158, Kennedy Road S Unit 10, Brampton, Ontario, L6W 3G7
Last Updated: October 12, 2024